Puppy Policies

Our Kennel & Puppy Policies

We require that new puppy owners take their puppy to a licensed veterinarian within one week of purchase for a health check (owner is responsible for veterinary bill). No refunds will be given after this period (7days), as the puppy can be exposed to various parasites or other issues after leaving our care. Before purchasing a puppy, we kindly ask you to take a moment to familiarize yourself with our puppy policies. We believe in trusting our customers to provide a loving and caring home for their new furry companions, so we don’t require prescreening. However, it’s important that you have conducted thorough research on the costs associated with dog ownership, have sufficient living or yard space, and can commit to training and bonding with your new friend. If you meet these criteria and agree to our policies, we welcome you to reserve one of our puppies and schedule a pickup! Should you have any additional questions or need further clarification, please don’t hesitate to reach out to us. We require that new puppy owners take their puppy to a licensed veterinarian within one week of purchase for a health check. No refunds will be given after this period, as the puppy can be exposed to various parasites or other issues after leaving our care.

Our Deposit Policy

We typically wait until puppies are around 2-3 weeks old and displayed on our website before accepting deposits. Occasionally, we may specify a specific day and time to begin accepting deposits for certain in-demand litters, notifying those on our email waiting list at least 24 hours in advance. We operate on a “first deposit placed, first served” basis, although we may offer special considerations to our previous customers. Your deposit will be deducted from the final purchase price. If the puppy you selected has already been reserved, you can choose another puppy or receive a prompt refund. The remaining balance is payable at the time of pickup, and we accept cash or credit card (no checks) as payment methods. Deposits are not Refundable!

Our Pricing Policy

The pricing for each puppy is as stated on their respective page. Please note that certain puppies may be priced differently based on factors such as color, markings, and other characteristics. To ensure timely pickup of your new puppy, we kindly request that all puppies be picked up within one week of the agreed date. (If you come see the puppy and it is ready to go, it must be taken home that day or a $5.00 per day charge will be applied until puppy is picked up) If additional time is needed, a $5.00 per day boarding fee will be applied starting on the 8th day.

Our Refund Policy

Deposits are NOT Refundable!

If any unforeseen circumstances arise regarding the puppy you reserved with a deposit, we offer several options to accommodate the situation. You can choose another available puppy, reserve a future puppy using your deposit, Deposits are not refundable. However, if you fail to fulfill your commitment to pick up the puppy as agreed, your deposit will be used to find a suitable home for the puppy. We understand that certain circumstances are beyond your control, and we will consider exceptions on a case-by-case basis, at our discretion.

We require that new puppy owners take their puppy to a licensed veterinarian within one week of purchase for a health check (owner responsible for veterinary bill). No refunds will be given after this period, as the puppy can be exposed to various parasites or other issues after leaving our care. Please note that any veterinary expenses incurred more than one week after the date of purchase are the responsibility of the buyer and not covered by Harmony View Puppies.

Our Sales Tax Policy

Our state requires us to charge sales tax (6%) on all our retail puppy sales unless the puppy is delivered out of state. So please don’t forget to include this in your total purchase price if it isn’t already. 6% Tax

Our Pickup Policy

Our puppy pickup times are Sunday thru Saturday, from 1:00 pm to 5:00 pm EDT. We can also arrange pickup at other times if needed.

Delivery Options

Eliminate the hassle of a long journey. For an addition fee local deliveries spanning up to 350 miles or national deliveries (to an airport near you). Our priority is ensuring a seamless transition for both you and your new puppy. Please visit our Delivery Page to receive a delivery quote to your area!

Our Warranty Agreement

GUARANTEE: We provide a one-year guarantee that your puppy is free from major life-threatening (will result in death) health issues resulting from genetic factors (such as certain types of cancers like lymphoma). If your puppy is diagnosed with such a condition (a major life threatening condition) by a licensed veterinarian within the first year (must be documented).

LIMITATIONS: It is important to note that our guarantee does not cover normal illnesses or conditions that may arise due to factors like stress from relocation (from our home to yours), shipping, or motion sickness. Additionally, we cannot guarantee the precise adult size, color, or temperament of the puppy, as these factors can vary. Our estimates are based on the breeder’s experience. No Breeding Rights. Deposits are not Refundable!

RESPONSIBILITY: We highly recommend that the buyer promptly arranges a veterinary examination for the puppy upon receiving it to ensure its overall health. Once the puppy is in the buyer’s possession, any incurred veterinarian bills are the buyer’s responsibility, along with assuming full responsibility for the puppy’s care thereafter.

CARE: The buyer agrees to maintain the dog in good physical condition by adhering to regularly scheduled vaccinations, deworming’s, and providing appropriate flea, tick, and heartworm prevention. Furthermore, the buyer commits to offering proper shelter, exercise, fresh water, nutritious dog food, treats, and other necessary care as advised by a veterinarian. Puppy must be on Nu-Vet Vitamins for this GUARANTEE or it will void GUARANTEE.

Our Visitation Policy

We do our best to ensure that all our dogs receive appropriate care according to the AKC Care, USDA and Conditions of Dog Policy so we would like to limit outside traffic through our kennels as much as we can to help minimize the potential of someone unintentionally tracking in diseases (like parvo, giardia, etc) we welcome only those seriously interested in a puppy and that have already placed a deposit (Or former customer) to visit puppies ready to go. Only select puppies will be shown during your visit. If you’d like to meet a certain one, just let us know! Please remember it places stress on our mothers to have strangers come in a look at and handle their new-born (puppies can be seen after 8 weeks of age). Thank you for your understanding!

Disclaimer

Disclaimer: Harmony View Puppies reserves the right to refuse the sale of a puppy at any time if we believe it is in the best interest of the puppy. In such cases, any deposit or payment received will be fully refunded to the buyer. Our priority is always the health, safety, and well-being of our puppies.

Sample Puppy Agreement

Click Image to Enlarge

Download Our Puppy Agreement Here

Harmony View Puppies Free First Vet Exam Reimbursement!

07/11/2026

Harmony View Puppies Free First Vet Exam Reimbursement

FREE First Vet Exam Included! Schedule your puppy’s first wellness examination with the veterinarian of your choice within 3 days of adoption. Simply submit your paid receipt, and Harmony View Puppies will reimburse the exam fee up to $100.

Harmony View Puppies is pleased to offer a reimbursement for your puppy’s first wellness examination with your licensed veterinarian.

How It Works

• Schedule your puppy’s first wellness examination with a licensed veterinarian within 3 calendar days of taking your puppy home.
• Pay your veterinarian directly at the time of your appointment.
• Email or mail Harmony View Puppies a copy of your paid, itemized receipt along with proof of payment and your puppy’s name.
• Once verified, Harmony View Puppies will reimburse the cost of the wellness examination up to $100.00 by Visa Gift Card, PayPal, Venmo, or another payment method selected by Harmony View Puppies within 14 business days.

Eligibility

This offer is available only for puppies purchased directly from Harmony View Puppies and is limited to one reimbursement per puppy.

What Is Covered

• One routine wellness examination (office visit/exam fee only).

What Is Not Covered

The reimbursement does not include:

• Vaccinations
• Fecal testing
• Medications
• Deworming
• Laboratory testing
• Emergency visits
• Diagnostic procedures
• Surgery
• Microchipping
• Any additional veterinary services or products

Additional Terms

• Requests must be submitted within 14 days of the veterinary visit.
• The reimbursement cannot exceed the actual exam fee paid by the purchaser.
• The offer has no cash value and is non-transferable.
• Harmony View Puppies reserves the right to verify the veterinary visit before issuing reimbursement.
• This promotional reimbursement is separate from any health guarantee or purchase contract and does not create any additional warranty or obligation beyond the stated reimbursement amount.